Web Site Privacy Policies

General Information

Informant Systems Inc. recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for this site (http://www.snmp-informant.com).  The Site is operated by Informant Systems, Inc.  If you have questions or concerns regarding this statement, you should first contact our site coordinator or send us a letter to:

• Informant Systems. Inc.
• 11135 - 23 A Ave
• Edmonton, AB  T6J 4W5   Canada
• Ph: 780 908 6669
• Fax: 780 434 8991

 

Identifying Information.

In general, you can visit the Site without telling us who you are or providing any information about yourself.  In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Informant Systems, Inc. requests identifying information when/if you:

• Register on any of our web sites.
• Place an order.
• Provide feedback to an online survey or tell us about an idea or suggestion.
• Participate in a rebate program, contest, or other promotional offer.
• Request a SPECIAL SERVICE
• Request information or files from technical support or customer service.

In these instances, Informant Systems, Inc. will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

 

What Informant Systems, Inc. Will Do With Your Information.

If you choose to give us personal information for any of the purposes above, this information is retained by Informant Systems, Inc. and will only be used by Informant Systems, Inc. to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service. Informant Systems, Inc. does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations.

 

Third Party Links

http://www.snmp-informant.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave http://www.snmp-informant.com, Informant Systems, Inc. cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

 

Cookies

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites may not function if you refuse cookies.

 

Children's Privacy Protection

Informant Systems, Inc. is sensitive to the heightened need to protect the privacy of children under the age of 13. This site is not targeted at children, nor is the content intended for children.  We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

 

Changes to this Policy

Informant Systems, Inc. may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

• Informant Systems, Inc.
• 11135-23A Avenue
• Edmonton, AB  Canada
• T6J 4W5

Credit Card Security

We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies - PayPal.
If you choose to use a PayPal account, your personal credit card information will not be given to Informant Systems, Inc..